What is Buser? It's trustable?
What a pink and delightful post to write: the transport company Buser came with everything and has become a darling and most used means of transportation among tourists for its affordable prices and comfortable buses.
Buser, or rather the “Uber” of buses, is making it easier and (a lot!) comfy of armchairs for us travelers.
So to take the test clean, we traveled from São Paulo capital to the countryside in the city of Penápolis, my hometown, for a price of only R$60.00 each, one way. Where normally, that same price for another transport company would leave more than 100 Brazilian reals of tickets each, just the departure.
But what is Buser and what does it have to offer?
Buser is a platform that acts as an intermediary between passengers and freightage, that is, a group of travelers come together and share the value of chartering a trip through this platform.
As well as it offers a cheaper and safer travel alternative, where trips can cost much less compared to the price of the road, in addition to not charging any service fee.
In addition, Buser hires trained and experienced drivers, verified and monitored vehicles, not to mention the comfort of the seats. Most trips are made in premium bed, bed, bed or semi-bed buses.
As well as reservations are made through the company's website or application, making it easier to check tickets and saving the use of papers.
How to book Tickets
Buying tickets through Buser is very simple and very satisfying, you can access the website from Buser. Where on the home page you find several Discount coupons for your trip.
But, warning! This discount is only valid for your first trip! But don't worry, the next journeys booked by Buser will save you a lot more if you had booked with another bus company!
In our reservation, we went in 4 people: me, Baby and my parents, we bought the tickets individually to be able to apply the discount coupon to everyone, and we paid 60 Brazilian reals each on the São Paulo – Penápolis route, where compared to the company Reunidas , for example, the same stretch would cost 165.95 Brazilian reals.
But Tina, where do I board the Buser bus?
Another aspect that I found very interesting in this innovation of Uber by bus: we do not wait for the buses at the bus station, but in a place reserved by Buser itself, it is very reminiscent of a freightage garage and has only one window with information, as the entire reservation is made only through of the company's website or app.
You will identify your freightage through your reservation, which must contain the place of departure, time and most interestingly, the license plate of the available bus.
When the driver arrives, just present your ticket and identification document, your name will already be on the boarding list.
An important tip: Some trips may be delayed or advanced, depending exclusively on traffic, so I highly recommend if you have booked a ticket, be at the defined location for at least 30 minutes before of boarding time.
Our experience traveling with Buser
We traveled for almost 8 hours on a bus hired by Buser, where we traveled in bed: the seats are large and very comfortable, it tilted to the point where we were lying down. We had a super smooth trip and time passed very quickly for such comfort.
The bus had a very clean bathroom, a fridge with water and wifi, but the one we went was not working at the time, the driver had reported technical problems.
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Can I trust Buser?
As with everything that is new, we always question whether the company's system is reliable or not.
Based on our experiences and that of other friends at Our Sweet Trip who also had the Buser experience, no issues were reported. Everyone liked it and indicated the option of traveling with Buser, because it is the most fair price and the most comfortable option for the trip.
On the website of Claim Here Buser has a score of 7.7, with 9112 complaints and all answered, on the website of Consumer the company had 90 complaints in 2022, with a response rate of 65.6% and a score of 2.2/5.
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Is it safe for me to travel with Buser?
Traveling with Buser is safe indeed and has the same level of security compared to any other freightage company across the country. All vehicles are monitored and inspected, in addition to having several safety items.
The charter companies and professional drivers hired by Buser are certified by ANTT – National Land Transport Agency. In addition, all travelers have life insurance on the trip without paying anything extra for it.
Routes covered by Buser
Buser is already in 160 cities in Brazil, being stronger in São Paulo, Minas Gerais, Rio de Janeiro and Santa Catarina, you can see more here
Conclusion
The Buser is a highly reliable charter company. It meets all expectations for better buses, professional drivers and safe travel. In addition to providing a lot of tranquility and comfort on your routes.
Above all, the company also covers several destinations, while still keeping its tickets cheaper than conventional buses.
Now, do you want to travel even more for little money? Who doesn't, right? That's why I, Cristina Marin, did a mentorship and it's been helping thousands of travelers, who like me, LOVE to save on every trip made! To learn more about mentoring
To know more about the mentorship click here, questions and suggestions are always very welcome and you can leave it here in the comment or go there in our Instagram @oursweettrip stay on top of destinations or curiosities of places!
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